Privacy Policy

FC Pickup is operated by Calgie LLC ("FC Pickup," "we," "us"), a Delaware limited liability company. This policy covers the FC Pickup mobile apps, the fcpickup.app website, and related services. Contact for anything in this policy: support@fcpickup.app.

Account data. Your email address, your permanent nickname, and an optional profile photo. You can sign in with Apple, with Google, or with an email address and password. If you use Apple or Google, we receive the account identifier and email address those providers share with us, and we never see or store your Apple or Google password. If you use an email address and password, we store your password only as a salted one-way hash — we cannot read it, and nobody at FC Pickup can tell you what it is. Resetting it sends a short-lived numeric code to your email address; we store that code hashed too, and it expires after ten minutes.

Profile details. Your full name, so organizers and teammates know who you are; your playing position, used for team assignment; and, only if you add them, your nationality (shown as a flag on your profile) and a short bio. From your location we store your city or region, to show groups and games near you.

Sign in with Apple tokens. If you sign in with Apple, we keep the token Apple issues for your account only so we can revoke it with Apple when you delete your account.

Game data. Group memberships, RSVPs, waitlist positions, check-ins, no-show flags, team assignments, scores, win–draw–loss records, rank tiers, skill-card values, and per-game chat messages. This is the product working as described.

Skill ratings. Ratings you submit about teammates and ratings submitted about you. Ratings are stored linked to the submitting account for integrity and anti-abuse purposes.

Purchase data. Subscription and purchase status from the App Store or Google Play, received through our purchase-management provider. We never see or store your card number or full payment details.

Game payment data.When a host collects a game fee by card, the payment is processed by Stripe. Card details are entered directly into Stripe's own secure component and go to Stripe — FC Pickup never receives, sees, or stores your card number. If you pay with Apple Pay or Google Pay, Apple or Google gives Stripe a device-specific token instead of your card number, and we receive neither. What we store is the record of the payment: the amount, the currency, its status, and Stripe's identifier for it, linked to you and the game. Card payments are authorized when you pay and charged at kickoff, so a hold appears on your card first and the charge follows. The fee is collected by the host on their own Stripe account; FC Pickup facilitates the payment and is not the seller.

Host payouts. Hosts who collect fees by card sign up with Stripe, which checks their identity (for example name, date of birth, address and bank details) directly. We store only the Stripe account ID and its status.

Payment handles. If a host adds payment handles (for example Venmo or Cash App), players in their games can see them to pay the host.

Guests.When someone adds a guest to a game, they enter the guest's name. It is shown on that game's roster.

Device and usage data. Device type, operating system version, app version, language setting, push notification token, crash and diagnostic logs, and product analytics events (for example, which screens are used) that help us understand and improve the app. You can turn off usage analytics in Settings.

Location data.With your permission, we collect your device's location to show nearby groups and games and how far away they are, to verify attendance when you check in at a game (your position is compared to the venue's pin), and to set the general area of groups you create. We store an approximate location on your profile; you can set it manually instead of using device location, and you can turn location off in Settings at any time (some features, like GPS check-in and distance display, won't work without it). Venue addresses and pins chosen by hosts are stored as game data. We never use location for advertising and never share it except with the service providers in Section 5.

Skill survey and referrals. Your onboarding skill-survey answers, used to set up your player card, and referral data: who invited you and the friends you invite, used for referral rewards.

Emails and notifications.Marketing emails (welcome, trial tips, win-back) are off until you turn on Settings → General → Tips & offers by email; every one has an unsubscribe link. Game and service notifications are on by default; News & offers is off until you turn it on.

Support data. Emails you send us and the reports you file in the app (reports of players, groups, or messages), which are reviewed by our team.

We use this information to: run games (RSVPs, waitlists, promotions, reminders, check-ins, team assignment, results); keep records honest (attendance verification, rating quorums, anti-manipulation checks); send notifications you've enabled; process and restore purchases; respond to support requests and reports; monitor, debug, and improve the service; and comply with legal obligations. We do not use your data for third-party advertising, and we do not sell or rent it to anyone.

Your nickname, position and game record appear on your public profile link. Signed-in players can see your name (if you add one), nickname, photo, position, game record and reliability score. Hosts of your groups also see attendance details.

Per-game chat is visible to that game's participants.

Post-game ratings are anonymous and count after enough teammates rate. If you ask a player to rate you (Player+), their rating is added on its own, so you'll know who it came from.

Group admins can export attendance and payment stats for their group.

Invite links (fcpickup.app/g/… and fcpickup.app/s/…) show a public preview: group or game name, time, venue name, and player counts. Previews never include member lists, records, or chat.

We share data only with the vendors we need to operate, each bound to use it solely to provide their service to us: cloud hosting and database (Convex), website hosting (Vercel), purchase management (RevenueCat), card payments for game fees (Stripe), the app stores (Apple, Google), transactional email (Resend), push notification delivery (Expo, Apple, Google), crash reporting (Sentry), product analytics (PostHog), and address search and maps (Geoapify, LocationIQ with OpenStreetMap data, Apple MapKit on iOS, Google Maps on Android).

We may also disclose data if required by law or to protect the safety of users or the public, and where allowed we'll tell you first. If Calgie LLC is involved in a merger, acquisition, or asset sale, this policy continues to apply to your data.

We keep your data while your account is active.

Retention periods. Support requests, reports, email delivery logs, analytics and crash data are kept for 1 year, then deleted.

Deleting your account(Settings → Danger Zone → Delete Account) removes your sign-in credentials, profile, email, photo, and push tokens, and deletes your notifications. Your chat messages, ratings, and attendance flags are immediately disassociated from you (anonymized), and finalized game results are retained in anonymized form. Your name comes off them, but the 3–2 stays, so other players' records remain true. It also deletes your support requests, feedback, appeals, group ratings, rating requests, payment reminders, referrals and the guests you added, and removes your name from announcements and from reports you filed. Residual copies leave backups within 30 days.

Subscription lapseis not deletion: if a Host+ subscription lapses, that host's groups stay readable and are retained. Only the creation of new games stops.

Kept after deletion: waiver acceptances (a legal record of which waiver version you accepted, when, and in which language), payment records (for tax and disputes), and reports (for safety). Each is kept only for that purpose.

Depending on where you live, including under the GDPR (EU/UK) and CCPA/CPRA (California), you may have the right to access, correct, export, delete, or restrict processing of your personal data, and the right not to be discriminated against for exercising those rights. We honor these requests regardless of where you live where practical. Email support@fcpickup.app; we'll respond within the legally required window, usually much faster. California residents: we do not "sell" or "share" personal information as those terms are defined in the CCPA/CPRA, and we do not use or disclose sensitive personal information for purposes requiring a right to limit.

You must be 13 or older (older where local law requires). We don't knowingly collect data from younger children. If you believe one is using the app, email us and we'll remove the account.

Data is encrypted in transit and at rest. Passwords are never stored in a readable form: they are salted and hashed with a one-way algorithm, so a copy of our database does not yield anyone's password. Sign-in, sign-up, and password-reset requests are rate-limited to slow down guessing. Administrative access inside our team is permission-scoped, protected by two-factor authentication, and logged. No system is perfectly secure, but if a breach affects your personal data we'll notify you as the law requires. Our servers are located in the United States; where required for transfers from other regions, we rely on approved safeguards such as standard contractual clauses.

We may update this policy. If a change meaningfully affects your rights, we'll notify you in the app before it takes effect. Continued use after that means you accept the updated policy.

Questions or requests: support@fcpickup.app · Calgie LLC, ATTN: Privacy.